Return Policy
If for any reason you are unhappy with your purchase, the item can be refunded or exchanged, subject to the conditions below. Please contact us at the store on 01737 362343 or by emailing info@lillifoot.co.uk if you have any questions regarding this policy.
Unworn Shoes
You can return unworn shoes for either a full refund or an exchange within 28 days of purchase. The shoes must be undamaged and in the original box. Proof of purchase is required.
Defective Merchandise
Any defects in workmanship or materials (excluding wear and tear) are warranted by the manufacturer, and will be exchanged at the managers discretion. Please contact us to discuss the defect.
Returns Address
The address for returns is:
Lillifoot children's shoes 133 High Street Banstead SM7 2NSWe regret that we are unable to bear the costs of return postage of unwanted goods.